Quality Corrective and Preventative Action Procedure

The purpose of this procedure is to describe the process for correcting noncompliant conditions or activities observed. In many cases these noncompliant conditions or activities are observed during Quality Assurance audits and surveillances. Additionally, this procedure describes how preventative actions are used to eliminate causes of potential nonconformities in the future. This procedure does not apply to nonconforming field installation conditions that are typically identified during the Construction Phase of a project and will be managed through the Control of Nonconforming Items process to document and track these conditions to resolution.
This procedure applies to the management and control of activities performed on all Ministry of Municipal and Rural Affairs (MOMRA) projects across the Kingdom of Saudi Arabia.
This procedure specifies the corrective action requirements applicable to personnel who manage, perform, verify or review work affecting quality of the project, whether employed directly or indirectly by the projects at all work locations.
The applicable requirements of this procedure shall be passed on to all suppliers and subcontractors to ensure that the desired quality of products and services are being provided.

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